Notes:
- This precedent is intended to act as a guide in drafting the Maintenance Agreement. It may be modified or amended as need may be.
- This template is applicable in case of Website development
205, 2024
Maintenance Contract
Sh 150,000
Description
Table of Content
- DEFINITIONS & INTERPRETATION
- TERM
- SERVICES TO BE PROVIDED BY THE SERVICE PROVIDER
- SERVICE PROVIDER’S OBLIGATION
- CLIENT’S OBLIGATIONS
- ADMINISTRATIVE PROCEDURE
- PRICES AND PAYMENT
- WARRANTY
- INDEMNITY
- WORKING HOURS, RESPONSE TIMES AND RESOLUTION TIME
- SERVICE LEVEL MEASUREMENT
- CONFIDENTIALITY
- TERMINATION
- FORCE MAJEURE
- PUBLICITY AND USE OF CUSTOMERS DETAILS
- NOTICES
- SUBCONTRACTING AND ASSIGNMENT
- ENVIRONMENT, HEALTH & SAFETY
- DISPUTE RESOLUTION
- ENTIRE AGREEMENT AND VARIATIONS
- SEVERABILITY
- WAIVER
- GOVERNING LAW
- GENERAL
- ANNEX 1 SITE LIST SCHEDULE
- ANNEX 2 PER UNIT PRICES OF SELECT SPARE PARTS APPROVED FOR USE DURING THE CONTRACT PERIOD